According to communications watchdog Ofcom, the MAC-related code rules are no longer necessary for prohibiting the internet service providers from indulging into violation of the norms. While deciding upon a case related to MAC code where a user was giving MAC code to change his provider, Ofcom announced that there is no need for such strict scrutiny.
The watchdog has announced the closure of GC22 that was started in February 2007 and resulted in decline of MAC-related complaints from over 800 to less than 200 registered between March 2007 and September 2007. The scheme is to be replaced by new rules on switching of providers.
Ofcom pointed out that the evidence collected by the implementing authorities as well as the decline in the number of complaints clearly shows that compliance with rules has improved a lot. Ofcom has also ensured that the customers do not have to face unnecessary problems while switching their service providers.
Ofcom also pointed out that there have been several ISPs that have failed to comply with the rules on a number of occasions, specifically mentioning the provider Pipex. However, after Pipex was served with a notice in relation to the breach of GC22 back in 2008, Ofcom has not received many MAC-related complaints against the provider. This also reflects upon the success of the scheme and the increased compliance of the providers with the rules. Monitoring activities were lifted following Pipex
